FAQ | The CBD Vault

Frequently Asked Questions

What is CBD?

CBD, or cannabidiol, is a natural compound found in cannabis plants. It is non-psychoactive, meaning it doesn’t cause a “high,” and is often used for its potential health benefits, including pain relief, reducing anxiety, and alleviating inflammation.

Do your products contain THC?

Our edible products (excluding pet products) use Full-Spectrum CBD which is a type of cannabidiol that contains all the naturally occurring compounds found in the cannabis plant, including cannabinoids, terpenes, and essential oils. This includes trace amounts of THC (tetrahydrocannabinol), the psychoactive compound in cannabis, but always at levels below 0.3%, which is not enough to cause a high. Full-spectrum CBD is believed to offer enhanced therapeutic benefits due to the “entourage effect,” where all the compounds work together synergistically.

Full-spectrum CBD products can potentially show up on a drug test due to the trace amounts of THC they contain. Although the THC levels are very low (typically below 0.3%), regular or high-dose use of full-spectrum CBD might lead to detectable levels of THC in the body. If passing a drug test is a concern, you might want to consider using one of our topical CBD products which contain no THC.

Are your products Vegan?

Most of our in-house products are vegan including:

CBD Gummies
CBD Drops
CBD Pain-relief Cream
CBD Bath Products

Note- our CBD Salve does contain beeswax.

Please refer to the individual ingredient lists on each product page for more information.

Where do you ship to?

Our CBD products ship everywhere in the USA.

Delta 8 products are not available for shipment to the following states: Alaska, Arizona, California, Colorado, Connecticut, Delaware, Hawaii, Idaho, Iowa, Massachusetts, Michigan, Minnesota, Mississippi, Montana, Nevada, New Hampshire, New York, North Dakota, Oregon, Rhode Island, Utah, Vermont, Virginia, Washington, West Virginia

What is your shipping policy?

Orders over $100 ship free!
Orders are processed and shipped Monday through Friday. Orders are typically processed and shipped within 48 hours when placed Monday through Thursday. Orders placed Friday through Monday will typically ship out on Monday or Tuesday of the following week. We do not process or ship orders on weekends or major holidays.
Typical transit times are 2-7 days, depending on the shipping speed selected at checkout, but may take longer due to weather or high volume shipping times. (Alaska and Hawaii transit times may be up to 16 days). Please be aware of your local weather conditions when selecting a shipping option. We do our best to ensure your products arrive in perfect condition but we recommend priority shipping when ordering any gummy product, especially in the summer.
Orders that are returned to us due to improper/invalid addresses or being undeliverable will be canceled and refunded minus a $10 per package restocking fee. Please ensure your address is entered correctly at checkout to avoid any issues.